A large-scale replacement of conventional water meters with smart meters has begun in Nicosia. A total of 72,000 new meters are planned to be installed, which will help modernize the water supply system, measure water consumption more accurately, and detect leaks more quickly.
How Smart Water Meters Work
The new meters use ultrasonic technology to measure water flow. Every day, they automatically transmit readings to the Nicosia EOA’s electronic platform via the NB-IoT network. Thanks to this, it will no longer be necessary to go to the meter and take readings manually.
One of the system’s main functions is to detect unusual changes in water consumption. For example, if consumption increases sharply, this may indicate a hidden leak. In such a case, the customer will receive a notification via email or SMS—provided they have registered on the organization’s portal and provided their contact information.
Residents will also be able to monitor their daily water consumption themselves via the EOA online platform. This will allow them to spot a potential problem even before receiving their next bill.
Where Will the New Water Meters Be Installed and How Much Will It Cost?
The work is being carried out by the Nicosia District Local Government Organization (EOA). The first phase covers the Engomi district, followed by meter replacements in Latsia and Lakamia. Installation is scheduled to be completed by December 2027.
Special teams from the organization are carrying out the replacements. Residents are notified in advance about the work in their area. Employees carry project identification cards, so if you have any doubts about a technician’s identity, you can contact the EOA directly.
The old meter is removed and a new one is installed in the same location. The final reading of the old meter is recorded, and the new one starts counting from zero.
The meter replacement is free for consumers. The project is being implemented as part of the “ΘΑλΕΙΑ 2021–2027” social cohesion program, co-funded by the European Union. Cyta has been commissioned to supply the smart meters. The corresponding contract was signed on April 29, 2026.
Do you need to register, and will water bills change?
The Nicosia Water Authority (EOA) is encouraging residents to switch to electronic water billing and register on the organization’s online portal. To register, you will need your customer number or water meter number, as well as a cell phone number.
Once registered, you’ll be able to receive notifications about unusual changes in water usage and remotely check your daily consumption.
Important: The billing frequency will not change. As before, water bills will be issued every two months. The only change is how meter readings are taken—instead of manual checks, data will be automatically uploaded to the system every day.
You can find out when the work will reach a specific area on the Nicosia EOA’s dedicated webpage.
For additional questions, please call +357 22 771090.