The Cyprus Electricity Authority (ECA) announced a package of emergency support measures for residents and businesses affected by the devastating forest fire in Limassol's mountainous area. The ECA has expressed its deepest condolences to the families of those who lost their lives or were injured in the fire. The ECA has also announced that it will provide direct financial assistance to help cover electricity bills.
All customers whose properties are connected to the ECA network and have been affected by the fire will automatically be compensated for their last electricity bill, up to a maximum of €500. No additional action is required from recipients; registration on the official list of victims prepared by the local authorities is the only condition for receiving compensation.
Power cuts are frozen until September 30.
Along with the payments, the ECA is suspending power cuts in all affected areas, even for customers with unpaid bills. This measure will remain in effect until September 30, 2025. During this period, no debt notices will be sent out, and no action will be taken to suspend the electricity supply.
Residents who need additional information are urged to contact the EAC Customer Service Center by phone at 99 399 254 or by email at supplylim@eac.com.cy.
Power restoration work
EAC reported that its technical teams are working in the field to restore power to affected areas as quickly as possible. Specialists are working around the clock to repair infrastructure damage and ensure a stable power supply.
The company thanked citizens for their patience, trust, and cooperation during this difficult period and emphasized that it is working at full capacity to minimize the tragedy's impact.
Fire in the Mountains of Limassol
A fire that broke out in mid-July 2025 engulfed large areas of forest and residential areas in the mountainous regions of Limassol. Strong winds and high temperatures significantly hampered the fire services' efforts. As a result, dozens of homes and infrastructure facilities were damaged, several people were burned, and casualties were reported.
Against this backdrop, there are growing calls for the development of a long-term emergency response system and improved coordination between municipalities, government agencies, and private companies, including the AIC.
The need for sustainable infrastructure
Given the increasing frequency of extreme weather conditions and natural disasters, modernizing Cyprus's energy and fire infrastructure has become a particularly relevant issue. While the EAC's initiative to provide rapid support to those affected could serve as an example of a quick and effective response to crisis situations, it also raises the question of the need for a more sustainable energy supply and disaster prevention system.